Find out what the change to Abcam Biochemicals means for you!
We are excited about the changes to Ascent Scientific and the future benefits it will bring our customers. We understand you may have some questions and have tried to address them below. If you have further questions, please do not hesitate to contact us.
How do I order an Abcam Biochemicals product?
Abcam will now take all orders for Abcam Biochemicals products. You can search for products directly on www.abcam.com/biochemicals, and order online, by e-mail, telephone or Fax. Please see the Contact us page for details.
Alternatively, if you prefer, you can continue to search for products and supporting information on our website. You will be referred directly to the relevant product information on the Abcam website, when placing your order.
Who should I contact if I have a query about my order?
Please contact your local Abcam customer services department.
What about payment options?
All payment details are described on the invoice that you will receive after your order is dispatched. The invoice will be sent to the billing address you specify and this can be different to the delivery address for the products.
Abcam accepts credit card, check, bank and wire transfer as methods of payment. For further details please email us at email@example.com for US dollar invoices, and firstname.lastname@example.org for all other invoices.
What will happen in the longer-term?
Abcam intends to rapidly expand the Abcam Biochemicals range, to offer you more
choice of high quality biochemicals in a wide range of pharmacological and signalling areas.
In addition, you will benefit from improvements to customer service, product delivery and technical resources - we will keep you updated on all of these exciting changes over the next few months.